Vendor independent, passive probe-based, signaling intelligence and operations support platform for fixed and wireless operators
Gain control with real-time insights from your network
Unlock comprehensive network performance management and optimization, across all your networks, end-to-end, with rich reporting
Argela Network Performance Monitoring (NPM) provides the real-time and historic reporting the CSPs need, allowing the identification of current issues, analysis of past events and prediction of future challenges, needs and opportunities, while meeting regulatory requirements.
Argela NPM delivers real-time awareness of network performance, enabling proactive network management and optimized service delivery for subscribers. It is a complete solution for obtaining and presenting rich network analytics and delivers a complete view of service performance across any generation of mobile technology, covering 2G, 3G, 4G, IMS, and more.
It offers rich troubleshooting and diagnostic tools, with detailed XDR data, covering all procedures and operations. An easy-to-use user interface enables advanced filtering and data interrogation, with enhanced drilldown options and ultra-fast presentation of results. Detailed performance, trend and statistical data is collected, allowing time-based searches, down to the seconds, with a real-time display for instant presentation in the Network Operation Center (NOC). Data can be enriched and exported for external systems.Alarms via SMS and email provide alerts for performance deviation, with the ability for users to customize KPIs and to set tresholds, ensuring alignment with strategic goals.
Argela NPM is a complete solution to ensure optimized network capacity usage, business process efficiency and real-time network traffic management.
End to end correlated and enriched real-time network and event monitoring and streaming
Signaling network diagnostics, troubleshooting, early detection of newtork problems
Real-time and historical performance metrics (trend analysis)
Customizable performance indicators (Counters & KPIs)
Argela Customer Analytics Platform provides meaningful analysis for subscriber behavior and information about subscriber’s experience in the network for Voice, Messaging, Data Access, Mobility and Data Usage.
It gives the operator the real time visibility of activities at the individual subscriber level by creating and storing records for each subscriber activity on the network that can be utilized for further analysis.
Argela Customer Analytics Platform is composed of two main components:
On-demand, per customer experience scoring, for each service and application used and the quality delivered
Boost corporate and enterprise customer loyalty by managing, and protecting SLAs, avoiding penalties and reducing costs
Offer exceptional levels of care for high-value subscribers and VIPs, managing performance while delivering custom services
Advanced analytics for maintaining and enhancing service levels
High level performance indicators and drill down capabilities for fixed and mobile services
Evaluation of service quality and rich KPI reporting for each service in the portfolio, covering all networks
Argela Service Analytics provides end-to-end service visibility across all domains, providing a comprehensive view of service performance – spanning mobile (2G/ 3G/ 4G/VoLTE), IMS/ NGN, Fixed (PSTN/ ISDN).
Data and OTT Analytics provides non intrusive, passive monitoring with full content analysis up to 100 Gbit/s. Drill-down to service, network, terminal or subscriber details are provided and data activity per application is graphed for most used applications.
Intelligence on Data Activity by Application may be utilized for: